Terms of service
OVERVIEW
Welcome to Vantevira. Throughout these Terms of Service, the terms "we," "us," and "our" refer to Vantevira.
Vantevira operates this website and online store, including all related information, content, features, products, and services (collectively, the "Services"). Our store is powered by Shopify.
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use this website.
SECTION 1 – ELIGIBILITY AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your country or region of residence, or that you have permission to allow any minor dependents to use this website.
You agree to provide accurate, complete, and current information when placing an order or creating an account.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
SECTION 2 – PRODUCTS
We make every effort to display our products as accurately as possible. However, actual colors and product appearance may vary depending on your device or screen settings.
Product descriptions, specifications, pricing, and availability may change at any time without prior notice.
We reserve the right to discontinue any product or limit quantities available for purchase.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase our products.
Orders are only accepted once payment has been successfully processed and you receive an order confirmation.
We reserve the right to refuse, cancel, or limit any order at our discretion, including orders suspected of fraud or unauthorized activity.
Order cancellations are accepted only within 1 hour after the order is placed. Once processing has begun, orders cannot be canceled.
Returns and refunds are governed by our Refund Policy.
Products are intended for personal use only and may not be purchased for unauthorized resale.
SECTION 4 – PRICING AND PAYMENT
All prices are shown in the currency displayed at checkout.
Prices do not include taxes, customs duties, import fees, or shipping charges unless otherwise stated.
Customers are responsible for any applicable customs duties, taxes, or import fees required by their country.
We reserve the right to change prices or promotions at any time without notice.
You agree to provide valid billing and payment information and authorize us to charge the payment method used for your purchase.
SECTION 5 – SHIPPING AND DELIVERY
Estimated delivery times are provided for reference only and are not guaranteed.
Delivery delays may occur due to customs processing, weather, carrier delays, holidays, or other circumstances beyond our control.
Risk of loss transfers to the customer once the package has been handed over to the shipping carrier.
Please ensure that your shipping address is complete and accurate before placing your order. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website—including text, images, graphics, logos, product descriptions, designs, icons, videos, and branding—is the property of Vantevira or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, modify, republish, or exploit any content from this website without our prior written permission.
Unauthorized use of our content may result in legal action.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools or services that we do not control or monitor.
These tools are provided "as is" without warranties of any kind.
Your use of any third-party tool is entirely at your own risk and subject to that provider's terms and conditions.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the content, policies, products, or services offered by third-party websites.
Your interactions with third-party websites are solely between you and the third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Vantevira is powered by Shopify, which enables us to provide our products and services. All purchases made through this website are made directly with Vantevira. Shopify is not responsible for our products, customer service, shipping, refunds, or any transactions between you and Vantevira.
SECTION 10 – PRIVACY POLICY
Your use of our Services is also governed by our Privacy Policy. By using our website, you acknowledge that you have read and understood our Privacy Policy and consent to the collection, use, and processing of your information as described therein.
Because our store is hosted by Shopify, certain information may also be collected and processed by Shopify to provide and improve the Services.
SECTION 11 – FEEDBACK
If you submit reviews, comments, suggestions, ideas, or other feedback, you grant Vantevira a non-exclusive, worldwide, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, publish, and display such feedback for any lawful business purpose without compensation.
You represent that any feedback you provide is accurate, does not violate the rights of any third party, and complies with applicable laws.
We reserve the right, but are not obligated, to remove any feedback that we determine is unlawful, misleading, abusive, offensive, or otherwise inappropriate.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.
We reserve the right to correct any errors, update information, or cancel orders if any information is inaccurate, including after an order has been placed.
SECTION 13 – PROHIBITED USES
You may use our Services only for lawful purposes. You agree not to use our website or Services to:
- Violate any applicable law.
- Infringe upon the rights of others.
- Upload viruses or malicious code.
- Interfere with the operation or security of the website.
- Collect personal information without authorization.
- Send spam or fraudulent communications.
- Impersonate another person or entity.
- Use automated tools such as bots, scrapers, or AI agents without our written permission.
We reserve the right to suspend or terminate access to our Services if these Terms are violated.
SECTION 14 – TERMINATION
We may suspend or terminate your access to our Services at any time if you violate these Terms or engage in fraudulent, unlawful, or abusive conduct.
Termination does not affect any rights or obligations that arose before termination, including payment obligations, intellectual property rights, and provisions that by their nature survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
Our Services and all products offered through our website are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.
To the fullest extent permitted by law, Vantevira disclaims all warranties, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
We do not guarantee that our website will always be available, uninterrupted, secure, or error-free.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Vantevira shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of our website, Services, or products.
Our total liability for any claim relating to your purchase shall not exceed the amount paid for the product giving rise to the claim.
We are not responsible for delays or failures caused by shipping carriers, customs authorities, natural disasters, government actions, labor disputes, pandemics, or other events beyond our reasonable control.
SECTION 17 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Vantevira, its affiliates, partners, employees, contractors, service providers, and Shopify from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:
- Your breach of these Terms.
- Your violation of any applicable law.
- Your violation of any rights of a third party.
- Your misuse of our Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
These Terms, together with any policies posted on this website, constitute the entire agreement between you and Vantevira regarding your use of our Services and supersede any prior agreements or communications.
SECTION 20 – ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
We may assign or transfer our rights and obligations under these Terms without notice where permitted by applicable law.
SECTION 21 – GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles.
Any disputes arising from these Terms or your use of our Services shall be subject to the jurisdiction of the courts of the Republic of the Philippines, unless otherwise required by applicable consumer protection laws.
SECTION 22 – HEADINGS
The headings used in these Terms are provided for convenience only and shall not affect the interpretation of any provision.
SECTION 23 – CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms of Service at any time by posting the revised version on this page.
Changes become effective immediately upon posting unless otherwise stated. Your continued use of our Services after changes are posted constitutes your acceptance of the updated Terms.
SECTION 24 – CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact us at:
Email: hello.vantevira@gmail.com